ZocDoc Check-In Allows Patients to Skip the Waiting Room Clipboard And Takes the Work out of Medical Paperwork

ZocDoc’s New Product Lets Patients Complete Online Medical Forms In Advance, Improving Accuracy and Efficiency for Both Patients & Doctors

NEW YORK – October 4, 2012 – Today, ZocDoc introduced its first new product since the company’s inception, called ZocDoc Check-In. Complementing ZocDoc’s existing service which helps patients find nearby doctors and instantly book appointments online, ZocDoc Check-In allows patients to fill out medical forms online, at their convenience, prior to their visit. ZocDoc securely saves this information and will pre-fill forms when a patient books with a participating ZocDoc physician in the future. The patient simply needs to verify the information on future forms, fill out any new specialty fields, and check-in online again with the click of a button.

ZocDoc Check-In is free for patients, and comes at no additional cost to medical providers using ZocDoc’s service. As of today, 10 percent of ZocDoc patients will have access to the ZocDoc Check-In experience, and over the coming weeks, more medical practices will adopt the ZocDoc Check-In feature. In early testing, doctors and office staff praised the improved accuracy, efficiency, legibility, and streamlined workflow that ZocDoc Check-In provides. The opportunity to fill out their paperwork in advance has been the #1 most requested feature to date by patients using ZocDoc, and early testing with patients has also been overwhelmingly positive.

“We hope that ZocDoc Check-In marks the end of the clipboard and further empowers patients to get the care they need,” said ZocDoc founder and CEO Cyrus Massoumi. “Improving patients’ experience and offering more convenient ways to see a doctor are just a few of the ways we will strive to transform healthcare in the coming months and years.”

ZocDoc Check-In provides the following benefits to patients and doctors:

  • Convenience– Patients can fill out the forms online, in advance, and on their own time. Doctors receive the forms ahead of the patient’s visit, allowing them to speed up in-office workflow.
  • Accuracy– Patients can take their time filling out paperwork, leading to increased accuracy. Digital formats encourage more complete information and are more legible for office staff.
  • Speed– In booking future appointments with ZocDoc doctors, patients will see pre-populated Check-In forms, saving time and preventing duplicative efforts. Patients also no longer need to arrive at their appointment early to allow extra time for waiting room paperwork.

To use ZocDoc Check-In, patients first book an appointment with a participating ZocDoc provider. When prompted to check-in online, they simply enter the information that the practice requires, which can include insurance information, medical history, reason for visit, and more. Once a patient has checked in online, the practice can choose to print that patient’s intake forms prior to the visit or display them digitally, depending on that office’s preferred workflow.

ZocDoc currently offers appointments with healthcare providers in 31 major metropolitan areas across the US, including Atlanta, Austin, Baltimore, Boston, Chicago, Dallas, Ft. Lauderdale, Fort Worth, Denver, Detroit, Houston, Los Angeles, Miami, Long Island, New York, Northern New Jersey, Northern Virginia, Orange County, Orlando, Philadelphia, Phoenix, Portland, San Diego, San Gabriel Valley, San Jose, San Fernando Valley, San Francisco, Seattle, Tampa Bay, Washington, DC, and West Palm Beach. ZocDoc is available in over 1,400 US cities, and covers more than one-third of the US population.

To learn more about ZocDoc or to download ZocDoc Check-In images, please visit the ZocDoc press room. Follow the latest ZocDoc news on the ZocDoc blog, via Twitter, or on Facebook.

  • About ZocDoc
    Founded in 2007, ZocDoc is improving access to healthcare by enabling patients to search for doctors, sort by location and insurance accepted, read verified reviews, and instantly book appointments online or via the free ZocDoc Apps for iPhone, Android, and BlackBerry. More than 1.8 million people use ZocDoc to find a doctor or dentist each month.


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