The Doctor’s Office of 2024 — 4 Predictions for the Future
By Nicki Howell
JUNE 10, 2014 – According to a new survey from Wolters Kluwer Health, 80 percent of patients want greater control over their own healthcare, but only 19 percent have access to a personal health record. In the future, patients and doctors could satisfy this demand by charting their visits together, and Burgert says she already knows a few doctors who are actively working on this.
“These doctors are in unique medicine models—concierge/direct care—and can [chart visits with patients] because they’re not bound by the ICD-9 coding system,” she says. “This document partnering, however, doesn’t have to be a privilege only to those who work with direct care documents.”
Charting the visit together would allow patients to share more of their story. Patients often share a lot of detail during their visit with their doctor, much of which is lost during the note-taking process. It’s not that physicians don’t want to capture this information; it’s simply not practical to record paragraphs of information, so instead it’s boiled down to a sentence or two.
“Patients really want their story to be heard, but as they tell that story, it’s very difficult for us to translate that story into our electronic records,” Burgert explains.
But in the future, Burgert imagines that new technology could include a simple series of questions with drop-down menus and comment boxes that could be uploaded into the patient’s EMR.