By Arlen Meyers, MD, MBA President and CEO, Society of Physician Entrepreneurs
OCTOBER 6, 2014 – eCare is a term used to refer to the use of information and communications technologies to improve outcomes and the patient experience and reduce per capita costs. Main examples include wearables and remote sensors, telemedicine, patient portals and mobile medical apps. Despite the hype and glitz of these sexy devices, there are many issues to overcome before they gain widespread acceptance by both doctors and their patients. Here are 10 things your doctor might not have the time to tell you during your 12 minute visit:
1. I don’t get paid to do this stuff.
2. I don’t have the time to use these things and am not that interested in learning how if I did
3. It’s not my problem if you don’t have broadband access or an iPhone 6
4. I didn’t build the EMR or the patient portal system.
5. I expect you and your family to take more personal responsibility for your health and accept the consequences if you don’t.
6. I’m afraid I’ll get sued if I use these things the wrong way.
7. Most of these things don’t work or achieve the stated goals.
8. It’s too hard innovating where I work so don’t expect to see this real soon.
9. This might influence our doctor-patient relationship
10. I own the company that makes the technology I’m recommending or using.
There’s a saying that 50% of advertising works. We just don’t know which half. The same might be true for eCare.