MEDICAL CENTER NEWS: “Concierge Care at Pratt Diagnostic Center.”

The Pratt Diagnostic Center (PDC) at Tufts Medical Center provides a full range of concierge primary care services for business professionals, international patients and others who are selective in choosing their health care setting. 

Concierge care at Pratt Diagnostic Center

tuftsNOVEMBER 7, 2014 – Pratt Diagnostic Center (PDC) is a concierge medical practice available at Tufts Medical Center in Boston. PDC offers a full range of personal diagnostic, therapeutic and health maintenance services tailored specifically for business executives, international patients and others who are selective in choosing their health care setting and/or primary care doctor. This full range of concierge health care services provides members with a truly patient-centered “medical home” for all medical needs.

A Full Range of Personalized Services

Patients who become members of the Pratt Diagnostic Center receive the following concierge medicine and services:

  • Comprehensive wellness and lifestyle planning
  • Annual Physical Exam focusing on prevention
  • Counseling on nutrition, exercise and stress reduction
  • Personal health record CD-ROM
  • Physician availability 24/7 via personal pager
  • Same or next-day doctor appointments
  • Enhanced coordination of testing and specialty appointments
  • Rapid notification of test results
  • Prescription facilitation
  • Dedicated support staff
  • Email and fax access
  • Private entrance and waiting room

Frequently Asked Questions About The Program

How does my membership in the concierge medical program at the Pratt Diagnostic Center work with my health insurance?
Subscribe-to-our-NewsletterMembership in the Pratt Diagnostic Center (PDC) is fully compatible with most health insurance plans, including Medicare. We are happy to discuss your specific health plan with you. The annual fee pays for your annual physical examination. All other healthcare visits including office visits, appointments with specialists, diagnostic tests and hospital stays, will be billed to your health insurance.  You will still be required to make co-payments depending on your health plan.
My insurance already provides for an annual physical. What is different about this?
The annual PDC physical is broader than what may be covered by insurance. As part of the concierge health care service, your physician reserves at least a full hour for this visit. This allows ample time to discuss such issues as nutrition, lifestyle planning and stress reduction. In addition, the blood test package is more extensive than is usually offered. After the annual physical, a personal wellness plan will be formulated and implemented throughout the year. Each patient will also receive a personal health record mini CD-ROM, which is approximately the size of a credit card, and contains the results of your physical examination, lab tests and EKG.How is the PDC different from an executive physical?
Membership in the PDC offers many of the same services that an executive physical provides, though the tests and labs may not all be done on the same day.  All appropriate screening and preventative services based on your age and health status will be arranged accordingly. What makes the PDC different than an executive physical is that your physician provides ongoing medical care, implementing the wellness plan throughout the year as well as dealing with any acute illnesses that may arise, whereas the executive physical only provides medical care for one visit and possibly a follow-up appointment.Do I have to pay the annual fee all at once?
No. A semi-annual, quarterly or monthly payment plan is available. You can pay by check or have setup a recurring payment using an American Express, MasterCard or Visa card.

Does my insurance cover the annual fee?
Most insurers view the preventive care services included with the annual fee as non-covered services and, therefore, do not reimburse the annual fee. You should not join the PDC expecting any reimbursement for your annual fee.

How does this work with my corporate benefits plan?
The annual fee for concierge medical services from PDC can be paid through employer Section 125 plans in most cases, and is compatible with flexible spending accounts (FSAs), medical savings accounts (MSAs), and health reimbursement accounts (HRAs). The fee may also be paid through the newly established health savings accounts (HSAs). Depending upon the type of plan in which you participate, the physician can provide you with a statement for your benefits administrator upon request at the time of your physical examination.

Learn More about Our Comprehensive Services

For more information about the Pratt Diagnostic Center and our concierge health care services, please email Tyler Turgeon, Program Coordinator, at or call 617-636-2800.

Sustaining the Pratt Diagnostic Center’s rich legacy of service

The Joseph H. Pratt Diagnostic Hospital was opened on December 15, 1938, and soon became recognized throughout the world for the skill of its doctors—led by Physician-in-Chief Samuel H. Proger—in diagnosing diseases, recommending therapy, and providing excellent nursing care. Dr. Joseph H. Pratt was an active 66 years old when the facility was opened and named in his honor, and he continued to participate in its operation for many years. Known for his broad experience as a physician and his wide-ranging knowledge of medical literature, Dr. Pratt attracted a large number of patients from all walks of life and was considered an invaluable resource to his fellow physicians.

While always providing free care to those who needed it, Pratt Diagnostic Clinic, as it became known, encouraged paying patients to come in for their medical care as well. With the PDC at the forefront, Tufts MC’s scope of services was broadened to include prominent members of the business community from Boston and beyond.

Pratt Diagnostic Clinic’s reputation for superb, personal, patient-focused medical care has remained intact for more than six decades, sustained by Dr. Proger’s successors as Physician-in-Chief, Dr. Sheldon M. Wolff and Dr. Deeb N. Salem. From 1986-2000, Pratt Diagnostic Clinic’s daily operations were under the direction of Dr. Merrill M. Goldstein, who was widely known as “the doctor’s doctor” and whose talents as a physician and teacher were universally recognized by patients, colleagues, and students.

Following Dr. Goldstein’s death in 2000, Dr. Michael Wagner, Chief of General Internal Medicine, led the way in rebuilding the Pratt Diagnostic Clinic. In December of 2003 the Pratt Diagnostic Clinic became the Pratt Diagnostic Center and Dr. Wagner passed the torch of leadership to Dr. Brian Cohen. Today, Dr. Cohen’s primary goal is to expand the Center’s patient base, especially among business executives and individuals who appreciate and demand the degree of personal care and attention for which the Pratt has long been known for. A vital step in executing Dr. Cohen’s plan has been the creation of a new, expanded clinical space, complete with the amenities necessary for delivering highly personalized care in the 21st century.

The Pratt Diagnostic Center continues to provide patients with exceptional access, service, and amenities. The Center’s doors are open to any patient who requires the personalized attention and diagnostic expertise of its staff.


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