BUFFALO, NY: A concierge approach to medicine.

on May 20, 2015 – 7:21 PM

Dr. William M. Healy spent 26 years building a practice of 2,000 patients yet felt that he rarely had enough time amid the paperwork and bureaucracy to listen and think about their concerns.  So he did what a small but growing number of frustrated doctors are doing about job satisfaction.  Healy started charging a $1,650 annual fee and told patients who agreed to pay it that they would get greater access, quick appointments, longer visits, and house calls.  About 400 of the patients last year chose to stay with Healy for what’s called concierge, boutique or retainer-based care.



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