Wayne Lipton has more than 35 years of experience in healthcare and business, including the past seven years as founder and managing partner of Concierge Choice Physicians LLC. He has conducted hundreds of seminars on full-model and hybrid concierge practices.
By Wayne Lipton | founder and managing partner of Concierge Choice Physicians LLC.
July 13, 2017 – Today, people are accustomed to sending out quick questions via text or email, or logging onto a website to get information instantly. They want the same convenience with their medical care. But, patients are purchasing good health from their doctor—unfortunately, not something one can buy from Amazon Prime. Doctors are not remote portals waiting for patients to text their symptoms and concerns, capable of going back and forth until there is resolution. It can be hours before a doctor has time to check emails or look at their cell phone, and there is not enough time in the day to care for a full patient panel via email.