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Why Hospitals Fail at Retail | HealthLeaders Media

Retailers didn’t change their business because they didn’t want to. Are hospitals and health systems, when presented with the same shift of consumer preference, poised to do any better?

Jim Molpus, September 29, 2017
To be sure, many hospitals, health systems, and medical groups are making more-than-token investments in retail healthcare, either through direct competition with corporate retail and urgent clinics, or taking a market position in the growing telehealth market …

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