Six in 10 patients with a primary care provider feel cared about by their doctor, but the same proportion would go to an urgent care center to avoid hassles at the PCP office.

All-New For Physician Offices – Staff Strategies: True Stories and Practical Tips for Physician CEOs | Free Shipping | Paperback + eBook

Although healthcare consumers are increasingly taking advantage of retail clinics and urgent care centers for their outpatient needs, patients value relationships with primary care providers (PCPs) slightly more than convenience, suggests a study was conducted earlier this year by Harris Poll on behalf of Mercy Health System of Southeastern Pennsylvania.