Generating a lab requisition requires that a rubber – stamp signature be authenticated by initials and the date written in ink pen. But… if that same lab requisition is faxed, there is no authentication requirement at all.
In a humorous exchange on the NBC comedy series The Office, David Wallace, chief financial officer of the show’s fictional company Dunder Mifflin, says to regional manager Michael Scott, “I’ll fax over some of the things we’re looking for, okay?” Scott responds, “Fax? Why don’t you just send it over on a dinosaur?” In our modern era of email and unified cloud communication and collaboration services, where document sharing is instantaneous and virtual, — Scott’s reaction is understandable. I t can be difficult for business professionals to understand the need for an analog technology that uses paper and audio tones to transmit documents at low bit rates across the public telephone network. But if you are in an industry that still relies on faxing — particularly highly regulated industries such as healthcare, you know that fax is here to stay for the foreseeable future. Moreover , as you migrate to more streamlined communications technologies and protocols, the aging infrastructure of desktop fax machines and fax servers with dedicated fax lines is probably becoming increasingly troublesome and costly to manage. There are many reasons businesses in these industries continue to fax — from the fact that many of their partners and customers demand it, to the fact that these businesses feel confident that faxing can keep them on the right side of data – privacy regulations, to the understandable desire to maximize the return on their large investment in legacy fax infrastructure. The research organization IDC recently surveyed hundreds of medium to large enterprises in four industries and concluded that fax is not slowing but is in fact, still growing, as shown in the chart above .
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SOURCE: White Paper – Moving Fax to the Cloud in Healthcare – enterprise.efax.com
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