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AWARD | Newton Wellesley Primary Care Takes Home Top Prize in MHQP Patient Experience Awards

Esteemed doctors, William Liaw, MD, Charles Pao, MD, and Jeanne Richard, MD, have decades of experience delivering exemplary, compassionate, and personalized care. At NWPC CCPHP, we believe that strong doctor-patient relationships are essential to helping you achieve optimal wellness. The concierge (membership-based) model at NWPC CCPHP allows patients to build a strong rapport with the physicians of NWPC CCPHP and collaboratively develop a personalized approach to their health. Members are assured a more convenient, connected and collaborative relationship with Dr. Liaw, Dr. Pao, and Dr. Richard. The structure of the membership program is designed with one simple focus: you. The amenities and enhancements of our program are designed to help support our Members’ healthy lifestyles. NWPC CCPHP enables an innovative practice model that provides Members a more personalized healthcare experience with a focus on proactively managing their overall health and wellbeing. Learn more about the many amenities and enhancements of the program. CONTACT: NWPC CCPHP | 40 Walnut Street, Suite 102 | Wellesley, MA 02481 | Phone: (781) 943-3000

DECEMBER 19, 2018 – Castle Connolly Private Health Partners, LLC (CCPHP), congratulates Newton Wellesley Primary Care (NWPC) for receiving the top prize for Adult Practices in Massachusetts Health Quality Partners’ inaugural MHQP Patient Experience Awards.

Dr. Dean McElwain of CCPHP speaks to a room of Physicians at the 2018 CMT FORUM in Atlanta last October. ATTEND & Learn More about our OCT. 2019 “FORUM” … Click Here …

“We are thrilled to be able to serve our Members alongside Dr. Richard, Dr. Pao, and Dr. Liaw,” said Dr. Dean McElwain, President and COO of CCPHP. “It’s truly an honor to collaborate with physicians whose philosophy aligns with ours—to create an exceptional, personalized care experience.”

Massachusetts Health Quality Partners (MHQP) is an independent, non-profit organization that brings together key healthcare stakeholder groups to help provider organizations, health plans, and policymakers improve the quality of patient care experiences throughout the state.

Not only did NWPC take home the prize of Top Overall Performer, but it also received awards for the following:

  • Distinction in Assessment of Patient Behavioral Health Issues
  • Distinction in Ease of Access to Care
  • Distinction in Office Staff Professional Excellence

Each year, MHQP conducts its Patient Experience Survey, Massachusetts’ only statewide survey of patient experiences in primary care. The organization receives over 65,000 responses from commercially insured patients across the state. This year, MHQP announced its award program in order to recognize the state’s highest-performing primary care practices. Using the survey’s results, MHQP identified the top-performing primary care practices. The awards were broken into two main divisions, adult practices and pediatric practices, and included an overall performance category for those practices that garnered the most best-in-class results across the different categories.


CCPHP was established by Castle Connolly Medical Limited (CCML) in order to connect patients with top physicians in order to facilitate an optimal healthcare experience. CCML is a highly-regarded research organization best known for its America’s Top Doctors® publication. NWPC and CCPHP have developed a membership program that will provide members with an array of amenities and enhancements, including enhanced connectivity to CCML’s elite compilation of America’s Top Doctors®.

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SOURCE: Castle Connolly Private Health Partners (CCPHP) and NWPC CCPHP; NWPC CCPHP | 40 Walnut Street, Suite 102 | Wellesley, MA 02481 | Phone: (781) 943-3000


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