National Headlines

Private Payers News | The growing availability of retail clinics, combined with frustration over surprise bills, may be changing consumer healthcare purchasing patterns.

By Jennifer Bresnick | Health Payer Intelligence

– Consumers are changing the way they spend their healthcare dollars as the stress of surprise medical bills, coupled with new retail-style options, change the care delivery landscape. Two new consumer surveys reveal that changing healthcare purchasing patterns could be a challenge for payers that are not nimble enough to adapt to emerging habits and increasing demands for simplicity, transparency, and convenience.



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