By Michael Tetreault, Editor-in-Chief, Concierge Medicine Today & Host, The DocPreneur Leadership Podcast
Telemedicine has been popular for a long time and recently, we sat down with Heal’s co-founder, Dr. Renee Dua to discuss the growth of her startup, HEAL. Heal is an on-demand service for doctor house calls. We talked a lot about how patients are interacting with the service, how insurance works and how technology is creating more personalized medical experiences for both Doctors and their Patients.
“I created Heal after seven hours in an emergency room with my infant son,” says Dr. Dua. “As a doctor and mother, I shared the frustration of anyone who’s ever waited three weeks for a doctor’s appointment, sat in a germ-filled waiting room, or rushed to the ER because they had no other choice. From day one, we decided three rules that we live by to this day. We had to accept insurance and keep prices affordable. Second, to fix medicine for patients, we had to fix it for doctors first. Third, to never sacrifice clinical quality for growth.”
150,000 house calls in, and it seems hard to imagine a world without Heal.