CMT Spotlight: Meet Dr. Ken Redcross | The Four Qualities of the Bond Between Physician and Patient

By Editor, Concierge Medicine Today/The DocPreneur Leadership Podcast

Dr. Redcross shares his nearly 20 years of experience and breaks down the four cornerstone qualities that are essential to creating a life-long patient-doctor bond.

Meet Dr. Ken Redcross

“I discovered my passion for medicine and science in high school and thought I wanted to be a veterinarian, until I took a Comparative Vertebrate Anatomy class. I’ve always loved animals, but at 16, the Anatomy class was my awakening moment, and I realized it was people I had to treat.”


“Now, after having practiced medicine for 20 years, I’ve had a few more Comparative Vertebrate Anatomy-class, light-bulb moments. While I enjoyed working at medical practices and clinics, something was missing. Having to rush through every patient-packed day with a mere 5-7 minute time slot for each of them felt unfair to my patients and to my purpose. It took some time for me to realize that I’d have to work within a different model – or create my own — which is how the concierge concept emerged: Strategic Health Services ™.”

Connecting. Active listening. Kindness. Accessibility. Patient-centric.

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DISCLAIMER AND USE: In no event is this information considered medical, legal, tax, financial, accounting or other professional advice (Please see full disclaimer below). This Podcast Is Subject to the Terms and Conditions of Use ( and is recorded/hosted by Concierge Medicine Today, LLC. Concierge Medicine Today, LLC., our representatives, agents or employees accept no responsibility or liability for direct, indirect, special, incidental or consequential damages or financial costs or claims made by the Physician(s) interviewed or our guests.