Fair or Unfair, full trash cans and cluttered desks “communicate” care quality to Patients.
By Concierge Medicine Today, LLC | The DocPreneur Leadership Podcast
Don’t underestimate your Patient and the powerful story they want to share about their experience at your office. But, if you [the Physician] are not bothered by the wait-time or the attitude of your staff, you as a leader in your community should be prepared to get in line behind the rest of the medical offices in the world now vying for the privilege of serving that individual who believe it or not, wants to reward you with the gift of being a life-long Patient.
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