Neuroscientists have uncovered an intriguing subtlety in how we communicate—that is, when we’re not on Zoom
What is found in a good conversation? It is certainly correct to say words—the more engagingly put, the better. But conversation also includes “eyes, smiles, the silences between the words,” as the Swedish author Annika Thor wrote. It is when those elements hum along together that we feel most deeply engaged with, and most connected to, our conversational partner, as if we are in sync with them.