What Patient Experience Can Learn From Customer Experience (QMinder)

CLICK HERE TO LEARN MORE ABOUT THIS PRE-CONFERENCE WORKSHOP OUR OCTOBER 19-21, 2023 CONFERENCE #fordoctors #conciergemedicineforum #conciergemedicine #conciergemedicineconference #learning | Photo Credit/Source: Staff, Concierge Medicine Today | Healthcare Industry Trade Publication

By Kirill Tšernov, Putting U in Queue at Qminder

On the first glance, these two types of experiences couldn’t be farther from each other:


SOURCE: https://www.qminder.com/blog/customer-experience/patient-customer-experience/#:~:text=While%20a%20customer%20is%20driven,wish%20to%20do%20the%20same.

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