Category: CMT Position Statements

Customer Service in Healthcare: “The Experience Begins in the Parking Lot.”

By cmtdpcjournal on May 4, 2019

“Gain some customer service experience– try a service industry job as these skills are not taught in med school. Moving into Concierge Medicine is not solely about providing excellent medical care without the restraints of insurance industry mandates. You have to also appreciate the lost art of customer […]

Dear Doctors, How Do You Metabolize Patient Compliments?

By cmtdpcjournal on April 24, 2019

Healthcare today has so underwhelmed the Patient whereby people walk-in to a healthcare practice with their guard up. Not necessarily the case in Concierge Medicine because what a Patient craves most in Concierge Care is the time and friendship with a Physician who is willing to listen. Don’t […]

MD²: Concierge Champions to Ultra-High Net-Worth Sector

By cmtdpcjournal on January 16, 2019

A private Seattle – based healthcare pioneer that paved the way for Concierge Medicine in the mid nineties evolved into a model that now serves as “Health Asset Managers” for people of extraordinary wealth who want to protect their health much in the same way they do when […]

editor :: A Dive into the New Research Behind “Social Prescribing”

By cmtdpcjournal on January 8, 2019

“I’ve had the amazing opportunity over many years now to meet hundreds of talented Doctors that are urban farmers, fantastic cooks, authors of their own self-help books, super-Moms, competitive bass angler or fisherman, avid hikers, pilots, great fathers, beginner tennis players and even competitive, world-class tennis players who […]

PATIENT GUIDE: 50 Questions To Ask A “Concierge” Doctor Before You Sign-Up

By cmtdpcjournal on January 6, 2019

By Michael Tetreault, Editor/Author, Father & Patient Last Updated: December 2018/January 2019 Edition – The concierge medicine and direct primary care health industry is just like any other industry — it has many success stories, but it also has a few stories of woe. When choosing a […]

editor :: Why Do Patients Join, Like or Leave A Concierge Doctor? One Word Answer: “Likability” or “Likeability”

By cmtdpcjournal on January 3, 2019

“A business is successful to the extent that it provides a product or service that contributes to happiness in all of its forms.” ~Mihaly Csikszentmihalyi Why Do Patients Love or Leave A Concierge Medicine Physician? By Michael Tetreault, Editor-in-Chief, Concierge Medicine Today To start off with the obvious […]

Dear DOCTORS, “You can’t sacrifice your practice for one person.”

By cmtdpcjournal on December 19, 2018

“Why is that America’s Best Places to Work NEVER include a Doctor’s office? You can’t afford for your staff to burnout. But, you can’t sacrifice the organization for one person … even if they do feel like family. [Concierge] Medicine is about doing something different, not doing the […]

Business of Concierge Care | “The autopilot simplicity of subscriptions that removes the thinking out of a purchase decision. Subscribers never have to remember to reorder every month, which gives them the reassurance that they will have whatever they need before they actually need it.”

By cmtdpcjournal on December 14, 2018

“Concierge medicine is driven by patient dissatisfaction over our present fast-food medical model of HMOs, PPOs and a failing Medicare system. Patients love the time they have with their concierge doctors. Doctors love having the time to do what they were trained to do. Unless primary care medicine […]

Editor: Don’t keep your standards a secret.

By cmtdpcjournal on December 5, 2018

Concierge Medicine Today Releases 2019 Reading List — Top 57 Books Concierge Doctors Are Reading

By cmtdpcjournal on November 28, 2018

FOR IMMEDIATE RELEASE ATLANTA, GA | Updated: June 1, 2019 – Original: JANUARY 8, 2019 – Today, the national trade publication, Concierge Medicine Today (CMT), announced The Top 50 Peer-Recommended Book Titles for Concierge Medicine Physicians of 2019. RELATED STORY Concierge Medicine Today Releases It’s 2019 Summer Reading […]