Employee Engagement – Concierge Medicine Today

Creating Those Impressionable Moments Patients Will Talk About.

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By Michael Tetreault, Editor-in-Chief Have you ever sat across from a Patient, a loved one or…

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EDITOR: The Six Habits of Self-Made Concierge Doctors

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By Michael Tetreault, Editor-In-Chief Do You Have What It Takes? Updated: JULY 2020 – The editor’s…

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Patient Experiences Today: “… a healthy side dish of eye rolls and looks of condescension.”

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It’s in moments like these (our true story is below) that we know we have a…

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Does Staff “Snacking” At Front Desk Put Off Patients?

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sub·par | Dictionary result for /səbˈpär/adjective: meaning — below an average level. By Michael Tetreault, Editor…

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The Strange and Bewildering Behavior of a Patient Today

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In healthcare, the physical environment matters to every Patient. If it is a distracting environment, you…