Concierge Medicine Today

What’s Important in the Patient Experience: Progress, Not Perfection.

Dear Doctors,   I met a Doctor by accident this week in a parking lot of all…

EDITOR: The Proper Management and Care of the Facility You Practice In …

In healthcare, the physical environment matters to every Patient. If it is a distracting environment, you…

Paying your front desk staff much more than minimum wage.

By David Crooks  President, Easy Pay Solutions, Inc., CMT Special Contributor Your concierge practice would be…

Is Your Smile Real or Fake?

(C) February 3, 2020 | Concierge Medicine Today | Popular Physician Stories We’re always looking, asking,…

AZ Doctor: “Gain some customer service experience …”

“Gain some customer service experience– try a service industry job as these skills are not taught…