Patient Experience Archives - Concierge Medicine Today

Why the real hero of every healthcare story is the Patient.

Editor September 3, 2023

“If our healthcare marketplace […]

Doctors and HR: Overcoming Staff Failures In Customer Service

Editor July 21, 2023

“I recently had the […]

Poll: Concierge Medicine Wait Time Trends, 2023

Editor July 8, 2023

By Concierge Medicine Today, […]

Customer service training: Most medical conference and CME courses aren’t doing enough to address it.

Editor June 15, 2023

Healthcare and hospitality. Why […]

4 questions about your practice to ask before you start a concierge practice.

Editor June 14, 2023

June 2023 Written by […]

Ep 527 Maximizing Patient Satisfaction Through Digital Innovation
By Concierge Medicine Today's DocPreneur Leadership Podcast About Andrea Andrea Kowalski is Senior Vice President of Products at Tebra, a leading cloud-based healthcare technology platform. In 2021, Kareo and PatientPop merged to form Tebra, and Andrea enthusiastically accepted the opportunity to oversee the integrated Tebra product team. Andrea joined Kareo in 2018. Questions Discussed In Today's Webinar + Podcast Include: Online appointment […]
Ep 526 | The Medical Matchmaker: Meet Dr. Lara Hochman
EPISODE 526 | Concierge Medicine Today/Docpreneur Leadership Podcast Interview By Michael Tetreault, Editor-in-Chief of Concierge Medicine Today's "Docpreneur Leadership Podcast with special guest, Dr. Lara Hochman. Lara Hochman, MD is a Family Medicine physician and The Medical Matchmaker. She is an advocate for fellow physicians’ wellbeing amidst rising burnout and dissatisfaction. Her own experiences led […]
Ep. 525 Endlessly Interesting: Meet Dr. Knoepflmacher
My guest today is concierge medicine physician, Dr. Paul Knoepflmacher from Manhattan Internal Medicine in NYC. Special thanks to Castle Connolly Private Health Partners (www.CCPHP.net) for assisting with this interview. Dr. Knoepflmacher's medical practice address 899 Lexington Avenue New York, NY 10065 https://ccphp.net/knoepflmacher Dr. Paul Knoepflmacher received his medical degree from the University of Medicine […]
Ep 524 Why Your Private Practice Is NOT A Job
Why do so many Doctors struggle to ask for what they're worth? Is it wrong to have financial goals or a desire to leverage your paycheck to help others? In this podcast we talk about why if you’re not making the money you deserve then you’re not making the impact on Patients you could be. […]

Concierge Medicine Today, LLC., is the concierge medicine industry’s healthcare trade publication and online news resource for thousands of Physicians in private and subscription-based medicine services. Its industry educational resources are the online destination FOR Doctors, healthcare business leaders, healthcare legislators, Physician researchers and other industry stakeholders to learn about the news impacting innovation in unique healthcare delivery models, understand the history of this space, connect with some of world’s most entrepreneurial-minded Physicians, network with early adopters in healthcare, unpack industry polls, surveys and trends, highlight breaking news and more. CMT helps drives the conversation forward about the Concierge Medicine and subscription-based healthcare delivery marketplace on a national and international level in healthcare.

Patient Experience

Why the real hero of every healthcare story is the Patient.

Doctors and HR: Overcoming Staff Failures In Customer Service

Poll: Concierge Medicine Wait Time Trends, 2023

Customer service training: Most medical conference and CME courses aren’t doing enough to address it.

4 questions about your practice to ask before you start a concierge practice.

Popular Stories

Burnout poll: Best solutions (You decide!)

2023: What is the average wait time at your Concierge Practice?

7 Common signs of “Insider-itis” in your practice

Changes in the Use of Long-Term Medications Following Incident Dementia Diagnosis (JAMA Internal Medicine)

Poll: How many of your Patients are cancelling their membership due to inflation?

Customer experience (CX) in healthcare — what it means, why it’s important, and how to do it well (Adobe)

Charlotte, NC Physician Wanted, Full Time | Perspective Health & Wellness, a division of Atrium Health

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