The Patient experience will never be better than the employee experience. By Michael Tetreault, Editor-in-Chief, Concierge Medicine Today, Host, Concierge Medicine Forum Your front-line, medical office employees have incredible power. Metaphorically, they […]
The Bottom Line Patients expect a battle for their rights and needs to be met in today’s primary care, family medicine and overall, our entire healthcare culture. It’s so easy to ruin […]
“If our healthcare marketplace doesn’t start to see the Patient as the real Hero in the care journey who is patiently sitting on the other side of the exam room still waiting […]
As her parents, we want our daughter to have fantastic relationships with Doctors throughout her life and into adulthood that are healthy and strong. She needs the Patient-Physician relationship modeled now so […]
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