(Marketing, Podcast) EP 278 | Concierge Medicine: Standards of Service Every Patient Needs, Especially in Times of Crisis
By Michael Tetreault, Editor, Concierge Medicine Today and Host, The DocPreneur Leadership Podcast
Today we sat down with Jill Page of Jill Page Consulting to discuss an important topic in the world of medicine which is how to increase patient referrals and what Doctors can learn from luxury brands customer service.
“These very special clients always expect more, but in return they offer the ability to compensate you for the services your practice provides,” said Jill. “This is the client I have worked with for over thirty years and with whom I am most familiar. This is the client I understand, from lifestyle and perspective, to the confidentially and level of service they require. This is the client you seek and the one who will give you bankable rewards.”
Jill Page fills a unique niche. Jill has worked with a number of “super star” cosmetic and plastic surgeons around the world, as well as luxury retailers Saks Fifth Avenue, Henri Bendel, Bergdorf Goodman and Galeries Lafayette. Her innovative work was recognized by the Wall Street Journal, New York Magazine, Vogue Magazine and profiled in “Icons Of Fashion And Style”.
With over twenty-five years experience, her background with major luxury brand retailers and individual customer service give her focus to build the practices for elite physicians and surgeons who practice anti-aging medicine and cosmetic rejuvenation.
“Prior to medical consulting, as a corporate executive, tasked by CEOs/Presidents of luxury retailers, I developed client services dedicated to top tier clients, increasing sales, insure loyalty for Saks Fifth Avenue, Henri Bendel, Bergdorf Goodman, Galeries Lafayette,” adds Jill.
Ms. Page serves her clients with a common goal: to distinguish themselves as the very best in their field and to capture the sophisticated market they seek. She implements her specialized model to build cosmetic and rejuvenation medical practices with a dedicated focus on a strong bottom line.
Ms. Page works in partnership with her clients to define assets, needs and goals. She then formulates a plan to shape their most effective image and a total branding package to support client identity, including logo, marketing and presentation collateral.
Ms. Page is based in Greenwich, Connecticut.
Contact Jill Page