Staff turnover in healthcare is costly — operationally and relationally. For concierge practices where patient relationships are central, losing a trusted team member disrupts the very continuity of care that defines the […]
Concierge Medicine Today Editorial Team
Concierge Medicine Today is the independent trade publication for concierge and membership-based medicine. Est. 2007. Editorial content is produced independently of any commercial relationships, vendor organizations, health systems, or membership associations. Content is educational and informational only.
Houston Methodist Seeks a Concierge Medicine & Executive Health Physician
City/State of Job Opening: Houston, Texas Type of Job: Full Time Name of Practice/Organization: Houston Methodist About the Practice/Organization: With more than 40 locations throughout the Greater Houston area, Houston Methodist Primary […]
What Patient Complaints Are Really Telling You About Your Staff and Your Practice
Most patient complaints are not about clinical competency. They’re about how patients were made to feel. If your practice isn’t actively managing that gap, you’re not managing your reputation — you’re just […]
Cutting Your Price Won’t Fill Your Panel. It’ll Close Your Practice.”
Toyota didn’t beat Mercedes by getting cheaper. It beat Mercedes by getting closer to the customer first. Here’s the six-year research obsession behind the Lexus LS 400, and why undercutting your way […]
The Future of Specialty Care: Ambient AI as the Bridge to Human-Centric, Scalable Medicine
When the documentation burden fades into the background, experienced physicians stay in practice longer, patients get more of the visit they came for, and the work of medicine starts to feel like […]
The unspoken promise of concierge medicine — and how to make sure your communication keeps it
Many physicians enter concierge medicine with an informal communication approach. As practices scale, that informality can create inconsistency. This article helps you build communication systems that feel personal but perform reliably. Every […]
Concierge Med. Marketing 101: Stop Selling Amenities. Start Selling the Problem You Solve.
“Patients have already told the market what they’re willing to pay for a health outcome,” CMT Editor-in-Chief Michael Tetreault said in an interview for this article. “A GLP-1 subscription and a concierge […]
The Road Less Traveled in Medicine: Why Challenging the Status Quo Starts With How You Show Up
Every transformative practice in concierge medicine began with a physician who decided to go where others in healthcare wouldn’t. That decision didn’t start with a business plan. It started with a choice […]
MDVIP’s 2026 Patient Satisfaction Survey Shows Record Member Loyalty and Stronger Year-Over-Year Satisfaction
Survey of 68,801 members finds highest-ever MDVIP Net Promoter Score, 95% satisfaction with MDVIP, and continued strength in personalized, preventive care engagement. BOCA RATON, Fla., Aug. 25, 2026 /PRNewswire/ — MDVIP, the […]
Why The Cheapest Doctor in Town Still Closes
Toyota didn’t beat Mercedes by getting cheaper. It beat Mercedes by getting closer to the customer first. Here’s the six-year research obsession behind the Lexus LS 400, and why undercutting your way […]
