You can build a beautiful practice with same-day appointments, direct-dial access, and personalized wellness plans. But if gratitude isn’t the operating system underneath all of it, the experience will eventually feel hollow […]
Concierge Medicine Today is the independent trade publication for concierge and membership-based medicine. Est. 2007. Editorial content is produced independently of any commercial relationships, vendor organizations, health systems, or membership associations. Content is educational and informational only.
You can build a beautiful practice with same-day appointments, direct-dial access, and personalized wellness plans. But if gratitude isn’t the operating system underneath all of it, the experience will eventually feel hollow […]
Concierge Primary Care Physician Location: Bucks County, PA Type: Full-Time Are you the kind of physician who wants a better way to practice medicine? Do you want the time to truly listen, […]
In a concierge practice, staff aren’t just support personnel — they are the experience. Research on service-sector satisfaction consistently points to frontline staff as the primary driver of customer loyalty. Healthcare is […]
You didn’t go into medicine to spend your career fighting a system built for volume instead of relationships. The 2026 Concierge Medicine Forum (CMF) is where physicians building a different kind of […]
How above-the-cap membership practices can still capture the 42 million funded HSA accounts. By Danny Friday & Dennis M. Sponer, Guest Article Contributors Americans hold $174 billion across nearly 42 million HSAs, […]
Patience isn’t a personality trait. In high-performing concierge practices, it’s a clinical skill — trained, reinforced, and modeled from the top. Here’s what the research says about building the kind of practice […]
The keynote, the workshops, and why this year feels different. The Concierge Medicine Forum returns to Atlanta this October 15-17, marking its 10th annual conference and coinciding with Concierge Medicine Today’s 20th […]
Staff turnover in healthcare is costly — operationally and relationally. For concierge practices where patient relationships are central, losing a trusted team member disrupts the very continuity of care that defines the […]
City/State of Job Opening: Houston, Texas Type of Job: Full Time Name of Practice/Organization: Houston Methodist About the Practice/Organization: With more than 40 locations throughout the Greater Houston area, Houston Methodist Primary […]
Most patient complaints are not about clinical competency. They’re about how patients were made to feel. If your practice isn’t actively managing that gap, you’re not managing your reputation — you’re just […]