Concierge Medicine Today is the independent trade publication for concierge and membership-based medicine. Est. 2007. Editorial content is produced independently of any commercial relationships, vendor organizations, health systems, or membership associations. Content is educational and informational only.
Imagine getting a thank you note from your Doctor?! That’s memorabilia, not junk mail! By Editor, Concierge Medicine Today I’ve never been a fan of the holiday greeting cards that are sent […]
According to available data from Business.com, small medical offices typically spend between $200 and $500 per employee on customer service training. By Editor, Concierge Medicine Today Wow, I think we can do […]
Most physician owners of concierge medicine practices do not have experience going through a practice sale or major partnership transaction — here are some helpful and practical recommendations to consider. By Dana […]
Succession is more than an exit; it’s leadership in its final, most public chapter. Two clarifying questions can keep you grounded and confident as you plan what’s next—so you make better decisions […]
When it comes to patient or customer experience, training budgets reveal a lot about priorities. Across healthcare and hospitality, spending per employee varies widely depending on service expectations, business model, and competitive […]
“When was the last time a patient was rewarded for arriving early to an appointment with their doctor by receiving just a simple smile from your staff?! We probably can’t remember, right?! […]
How often do you need to update and freshen up your space? (Podcast) By Editor, Concierge Medicine Today Our guest at Concierge Medicine Today’s DocPreneur Leadership Podcast is Carolyn Boldt, VP/Director of […]
Spotlight: Priyanka Chaturvedi, UK Expert on Why Concierge Medicine is the Key to the Future of Healthcare (IBTimes) Created by Elle dela Cruz, Published 12 May 2025, 11:53 AM BST, IBTimes Healthcare today is often […]
Words shape industries. In healthcare, they can also confuse, divide, and occasionally mislead them. Here’s what the evidence actually says. By the Editor-in-Chief, Concierge Medicine Today Words are my passion — and […]
Who in your practice is writing thoughtful replies that come in via your web site? By Editor, Concierge Medicine Today Forget about brochure websites; what you may need are marketing websites that […]
