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⏰ When you’re running late (again), try this: Smile first. Speak calmly. Lead with gratitude

Author Charles Dickens once said, “I never could have done what I have done without the habits of punctuality, order, and diligence, without the determination to concentrate myself on one subject at a time.”

By Editor, Concierge Medicine Today

Sadly, when you walk into the exam room 45 minutes after you were supposed to, there’s not a lot of grace. Sure, there’s a great reason, but, there’s no excuse not to address the elephant in the room, you’re just plain late!

Most Physicians you and I know are in such a hurry that they skip over the apology for their lateness and move right into addressing the issue in the room.

Try this instead: Stop, deep breath, smile, acknowledge. Then get on with business.

“Be weird until the rest of the world catches up!” ~J. Acuff, Author

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Categories: National Headlines