From Patient Retention to Burnout: The Real Concerns Behind Concierge Medicine’s Growth Story

By Editor, Concierge Medicine Today on March 26, 2026

The concierge and membership medicine model is growing. The data is clear, the market is expanding, and physician interest has never been higher. But behind the growth numbers and the enthusiasm for the subscription-based healthcare economy lives a more complicated reality — one that CMT has been documenting, quietly and honestly, for nearly two decades.

Physicians in this space carry real concerns: about patient retention, about cash flow in year one and two, about staff they cannot afford to lose, about regulatory shifts they cannot fully predict, and about burnout that does not disappear simply because the practice model changed. The CMT Physician Worry Index exists because those concerns deserve to be named, measured, and taken seriously — not as a reason to avoid the model, but as the honest intelligence every physician in it deserves to have.

We also receive questions every week from all kinds of places. The following questions and answers, polls and surveys, webinars and events should start to provide an insightful look into the space of Concierge Medicine. From macro to micro, we’ve attempted to ask all of the pesky questions that may help inform you and educate others about this healthcare marketplace which let’s be honest, is often misunderstood. We hope this helps you find some of the answers you’ve been looking for.