Every concierge website on the internet says it. Your patients aren’t looking for “personalized.” They’re looking for a specific person they can trust with their family’s health. You ARE that person. The […]
For concierge and membership-based medicine, the most important application of AI today isn’t diagnosis or clinical decision support. It’s patient matching. AI is quietly becoming an always-on referral engine — one that evaluates […]
The best concierge practices we cover aren’t just well-run medically. They’re genuinely good places to work. That reputation attracts better candidates, reduces turnover, and creates a team that patients can feel the […]
Is a Gmail Address Quietly Undermining the Brand You’ve Worked Years to Build? Hint: a business that has taken the time to register its own domain and set up a matching email […]
Dr. McClure isn’t shy about the challenge ahead. Bibb County residents have among the lowest health outcomes in the state. As the county ranked No. 129 of Georgia’s 159 counties for health […]
A direct, thoughtful response to the most persistent criticisms of membership medicine — from someone who has been reading, reporting, and sitting in waiting rooms for nearly two decades. By the Editor-in-Chief, […]
Most concierge practices are flying blind on patient attrition. Here’s the exact resource (Click here) that hands you the data, the plan, and the next move, all in one page. Announcing CMT’s […]
The communication expectations in concierge medicine are higher — and that’s a feature, not a burden. Designing clear protocols for response times, after-hours access, and digital communication protects both the patient relationship […]
My wife often jokes that I read 4-5 books simultaneously. It’s true! If you own a digital book reader or use an audiobook app like Audible to consume books, then you’ve probably […]
You spent years mastering clinical care. Spending a few deliberate hours mapping your patient’s full experience could be among the highest-return investments you make in your practice this year. Ask a concierge […]
