Our podcast topic, “Culinary Medicine” with Dr. Kimberly Parks We sat down with Dr. Parks a few weeks ago for Part 1 of our interview to specifically discuss the unique role Culinary […]
Patient Waiting Areas and Bathroom Access (Podcast)
There are so many little details to think about in your practice every single day. Usually the toilet paper quality, waiting room chair stains and bathroom access is not your top priority. […]
Are you and your staff creating remarkable moments worth remarking about.
You need new patient referrals, yes? Well, to paraphrase author Craig Groeschel about marketing and apply his sentiment to healthcare I’ll put it like this … “To reach [Patients] no one else […]
Creating a patient-centered practice: Strategies for improving patient satisfaction & retention (MedEco; Jan. ’24; Vol 101; Iss 1; R. Payerchin)
That practice’s Patient Family Advisory Council agreed with a patient suggestion to create a waiting room concierge. January 8, 2024; by Richard Payerchin; Medical Economics Journal; Medical Economics; January 2024; Volume 101 […]
The difference between “serving” and “treating” patients w/ Peter C. Yesawich, PhD
Most people can agree that their service experiences with hospitals, clinics, and physicians are inadequate compared to their service experiences with hotels, resorts, and restaurants. So then, what would their experiences be […]