That practice’s Patient Family Advisory Council agreed with a patient suggestion to create a waiting room concierge.
January 8, 2024; by Richard Payerchin; Medical Economics Journal; Medical Economics; January 2024; Volume 101 Issue 1
The new year 2024 will bring new advances in fields that can benefit physician practices, including artificial intelligence, telemedicine, electronic health records, imaging, testing, surgical techniques and pharmaceuticals. If patients need those, they will also want a physician to guide them through illness to health and wellness.
SOURCE/CREDITS: Creating a patient-centered practice: Strategies for improving patient satisfaction & retention; January 8, 2024; by Richard Payerchin; Medical Economics Journal; Medical Economics; January 2024; Volume 101 Issue 1; https://www.medicaleconomics.com/view/creating-a-patient-centered-practice-strategies-for-improving-patient-satisfaction-retention
Categories: Service Excellence
