You didn’t go into medicine to spend your career fighting a system built for volume instead of relationships. The 2026 Concierge Medicine Forum (CMF) is where physicians building a different kind of […]
You didn’t go into medicine to spend your career fighting a system built for volume instead of relationships. The 2026 Concierge Medicine Forum (CMF) is where physicians building a different kind of […]
How above-the-cap membership practices can still capture the 42 million funded HSA accounts. By Danny Friday & Dennis M. Sponer, Guest Article Contributors Americans hold $174 billion across nearly 42 million HSAs, […]
Patience isn’t a personality trait. In high-performing concierge practices, it’s a clinical skill — trained, reinforced, and modeled from the top. Here’s what the research says about building the kind of practice […]
The keynote, the workshops, and why this year feels different. The Concierge Medicine Forum returns to Atlanta this October 15-17, marking its 10th annual conference and coinciding with Concierge Medicine Today’s 20th […]
Staff turnover in healthcare is costly — operationally and relationally. For concierge practices where patient relationships are central, losing a trusted team member disrupts the very continuity of care that defines the […]
City/State of Job Opening: Houston, Texas Type of Job: Full Time Name of Practice/Organization: Houston Methodist About the Practice/Organization: With more than 40 locations throughout the Greater Houston area, Houston Methodist Primary […]
Most patient complaints are not about clinical competency. They’re about how patients were made to feel. If your practice isn’t actively managing that gap, you’re not managing your reputation — you’re just […]
Toyota didn’t beat Mercedes by getting cheaper. It beat Mercedes by getting closer to the customer first. Here’s the six-year research obsession behind the Lexus LS 400, and why undercutting your way […]
When the documentation burden fades into the background, experienced physicians stay in practice longer, patients get more of the visit they came for, and the work of medicine starts to feel like […]
Many physicians enter concierge medicine with an informal communication approach. As practices scale, that informality can create inconsistency. This article helps you build communication systems that feel personal but perform reliably. Every […]