Most people can agree that their service experiences with hospitals, clinics, and physicians are inadequate compared to their service experiences with hotels, resorts, and restaurants. So then, what would their experiences be […]
There are so many little details to think about in your practice every single day. Usually the toilet paper quality, waiting room chair stains and bathroom access is not your top priority. […]
What small things can you do to improve the patient’s *next* visit? A glass of water? Mouthwash in the restroom? Name brand tissues in the exam room? What little details from start […]
Harvard Business School professor Gerald Zaltman says that 95 percent of our purchase decision-making takes place in the subconscious mind. But how does a marketer reach the subconscious? Zaltman explains in this […]
Concierge Medicine pays attention to every detail and has learned that gratitude is where the patient journey begins and ends. These doctors and their teams have curated a culture of hospitality inside […]
Our podcast guest is concierge medicine physician, Dr. Paul Knoepflmacher from Manhattan Internal Medicine in NYC. Dr. Paul Knoepflmacher received his medical degree from the University of Medicine and Dentistry of New […]
“If you’ve started a medical practice or a healthcare-related business, it’s crucial to be aware that there are a number of goods and services that can be protected with a registered trademark.” […]
It is an undeniable fact that color has the ability to affect the surroundings as well as be affected by the surroundings and the color of light that falls on it. In […]
Our podcast guest is concierge medicine physician, Dr. Paul Knoepflmacher from Manhattan Internal Medicine in NYC. Dr. Paul Knoepflmacher received his medical degree from the University of Medicine and Dentistry of New […]
You need new patient referrals, yes? Well, to paraphrase author Craig Groeschel about marketing and apply his sentiment to healthcare I’ll put it like this … “To reach [Patients] no one else […]
