Succession is more than an exit; it’s leadership in its final, most public chapter. Two clarifying questions can keep you grounded and confident as you plan what’s next—so you make better decisions […]

“When was the last time a patient was rewarded for arriving early to an appointment with their doctor by receiving just a simple smile from your staff?! We probably can’t remember, right?! […]

According to available data from Business.com, small medical offices typically spend between $200 and $500 per employee on customer service training. By Editor, Concierge Medicine Today Wow, I think we can do […]

Imagine getting a thank you note from your Doctor?! That’s memorabilia, not junk mail! By Editor, Concierge Medicine Today I’ve never been a fan of the holiday greeting cards that are sent […]

Let’s dive into the world of Concierge Medicine with the one and only Dustin Mangas! Listen to Full Podcast Episode … Watch the Video Interview … Concierge Medicine is like a shining […]

What if you positioned your practice like Tim Hortons in the land of Dunkin’? By Editor-in-Chief, Concierge Medicine Today/Host, The DocPreneur Leadership Podcast So, I’m riding shotgun with my teenage son who […]

… the fruit now represents warm welcomes, celebration and hospitality, especially in the South. Here’s how it got there. By Beth McKibben | Southern Kitchen Coveted for centuries by kings for its […]

By Editor, Concierge Medicine Today Here are 7 super easy ideas FOR DOCTORS and STAFF on how to show your Patients and local community you are FOR them … SHOW YOUR COMMUNITY […]

Podcast guest today, Editor/Author of Concierge Medicine Today Hey, I don’t want to think about it either. But imagine your spouse (and/or children) trying to navigate the life insurance policies, safety deposit […]