“Focus on the why people stay — not just that they can leave.” By Editor-in-Chief, Concierge Medicine Today Why are some small medical offices in low cost (i.e. sub $99/pmpm) cash-only subscription-based […]
What small things can you do to improve the patient’s *next* visit? A glass of water? Mouthwash in the restroom? Name brand tissues in the exam room? What little details from start […]
Let’s dive into the world of Concierge Medicine with the one and only Dustin Mangas! Listen to Full Podcast Episode … Watch the Video Interview … Concierge Medicine is like a shining […]
As a patient [i.e. your customer] I’ve come to believe we should stop obsessing [in most healthcare environments] about patient “churn.” You’ll never please everyone — and that’s okay. But what if, […]
By Editor, Concierge Medicine Today Here are 7 super easy ideas FOR DOCTORS and STAFF on how to show your Patients and local community you are FOR them … SHOW YOUR COMMUNITY […]
Our New Digital Reality: How Doctors Can Pivot from SEO → AEO We recently sat down with Steven Schwartz, of Concierge Medicine Marketing, a marketing agency serving concierge medical practices across the […]
Let’s dive into the world of Concierge Medicine with the one and only Dustin Mangas! Listen to Full Podcast Episode … Concierge Medicine is like a shining beacon of inspiration and transformation […]
I love finding successful parallels from the business marketplace and my work with non-profits and sharing the lessons learned along the way that can help you and your team better serve your […]
“Instead of allowing a combination of guilt and lack of accurate pricing market data to cause you to under-price and devalue your brand, consider instead pricing your practice at true market value […]
The data on patient retention, brand loyalty, and the growing membership medicine market points to one conclusion: the practices patients stay with aren’t selling a price point. They’re building a relationship. By […]
