The experience gap leaves an opportunity sweet spot By PwC Price and quality remain top of mind for customers as they make purchasing choices. But when customers think about their interactions, positive experiences influences purchasing […]
It is an undeniable fact that color has the ability to affect the surroundings as well as be affected by the surroundings and the color of light that falls on it. In […]
While it’s easy to pick on concierge medicine practice for its highly visible moniker, small medical offices “outside” of this niche space are often more guilty of this than concierge practices. Here […]
🎙️ AI → AEO: Be 🩺 the Answer, Not Just the Link (the New SEO) We recently sat down with Steven Schwartz, of Concierge Medicine Marketing, a marketing agency serving concierge medical […]
Who in your practice is writing thoughtful replies that come in via your web site? By Editor, Concierge Medicine Today Forget about brochure websites; what you may need are marketing websites that […]
Succession is more than an exit; it’s leadership in its final, most public chapter. Two clarifying questions can keep you grounded and confident as you plan what’s next—so you make better decisions […]
“When was the last time a patient was rewarded for arriving early to an appointment with their doctor by receiving just a simple smile from your staff?! We probably can’t remember, right?! […]
According to available data from Business.com, small medical offices typically spend between $200 and $500 per employee on customer service training. By Editor, Concierge Medicine Today Wow, I think we can do […]
Imagine getting a thank you note from your Doctor?! That’s memorabilia, not junk mail! By Editor, Concierge Medicine Today I’ve never been a fan of the holiday greeting cards that are sent […]
Let’s dive into the world of Concierge Medicine with the one and only Dustin Mangas! Listen to Full Podcast Episode … Watch the Video Interview … Concierge Medicine is like a shining […]
