“When was the last time a patient was rewarded for arriving early to an appointment with their doctor by receiving just a simple smile from your staff?! We probably can’t remember, right?! […]
🙋♂️📋 Who Defines “Fair” in Healthcare Anyway?!
🧾📉 Small medical offices spend just $200–$500 per employee on customer service training. (Business.com)
According to available data from Business.com, small medical offices typically spend between $200 and $500 per employee on customer service training. By Editor, Concierge Medicine Today Wow, I think we can do […]
A doctor sent 📬 a thank-you? That’s a souvenir of being cared FOR!
Imagine getting a thank you note from your Doctor?! That’s memorabilia, not junk mail! By Editor, Concierge Medicine Today I’ve never been a fan of the holiday greeting cards that are sent […]
💼 Inside the Practice: Service Standards & Operations in Today’s Concierge Model
Let’s dive into the world of Concierge Medicine with the one and only Dustin Mangas! Listen to Full Podcast Episode … Watch the Video Interview … Concierge Medicine is like a shining […]
“Meaningful Marketing Messages In 2026” — A Letter From the Editor
What if you positioned your practice like Tim Hortons in the land of Dunkin’? By Editor-in-Chief, Concierge Medicine Today/Host, The DocPreneur Leadership Podcast So, I’m riding shotgun with my teenage son who […]
🍍 Why the Pineapple Became a Symbol of Hospitality
… the fruit now represents warm welcomes, celebration and hospitality, especially in the South. Here’s how it got there. By Beth McKibben | Southern Kitchen Coveted for centuries by kings for its […]
👏💡 Marketing Made Friendly: 7 Low-Lift Ideas for High-Trust Care
By Editor, Concierge Medicine Today Here are 7 super easy ideas FOR DOCTORS and STAFF on how to show your Patients and local community you are FOR them … SHOW YOUR COMMUNITY […]
💡🩺 Editor’s Take: In 2026, Less Noise, More Meaning in Healthcare Marketing
What if you positioned your practice like Tim Hortons in the land of Dunkin’? By Editor-in-Chief, Concierge Medicine Today/Host, The DocPreneur Leadership Podcast So, I’m riding shotgun with my teenage son who […]
Annual Safety Sweep: Passwords ✔️ Legacy Drawer ✔️
Podcast guest today, Editor/Author of Concierge Medicine Today Hey, I don’t want to think about it either. But imagine your spouse (and/or children) trying to navigate the life insurance policies, safety deposit […]
💬 Forget Churn — Focus on Why Patients Stay (Not That They Can Leave)
“Focus on the why people stay — not just that they can leave.” By Editor-in-Chief, Concierge Medicine Today Why are some small medical offices in low cost (i.e. sub $99/pmpm) cash-only subscription-based […]
