When it comes to your staff and patients — often there are mounting tensions between these two groups. How do you keep the peace? How do you measure patient satisfaction? Where do […]
How Top Concierge Practices Measure Patient Experience
Internal Medicine Physician to expand our MDVIP Concierge Medicine services by joining a new office in Bluffton, South Carolina.
MUSC is seeking an experienced full-time BC/BE Family Medicine or Internal Medicine Physician to expand our MDVIP Concierge Medicine services by joining a new office in Bluffton, South Carolina. You will be […]
Opinion: “Your Membership Fee Won’t Qualify for an HSA. Your Practice Can Still Win.” (Guest Contributor)
How above-the-cap membership practices can still capture the 42 million funded HSA accounts. By Danny Friday & Dennis M. Sponer, Guest Article Contributors Americans hold $174 billion across nearly 42 million HSAs, […]
Thirteen Patient Experience Moments That Define Your Medical Practice Reputation
It happens slowly, quietly, and almost always unintentionally. Here’s how to catch it before it defines your practice reputation. One shift in perspective — from process to patient — changes everything about […]
Why Your Best Patient May Already Spending $3,000 a Year, Just Not With You
Did you know the data on who’s buying GLP-1s and who’s buying concierge medicine overlaps almost perfectly by age? This article breaks down the numbers and what to do with them. By […]
Post Your Job Advert: The Job Board Built for the Industry That Puts Relationships First
If you’re hiring — or looking — the CMT Job Board is the only place in concierge and membership medicine built specifically for you. POST YOUR JOB OPENING HERE… (If your practice […]
Your best patients aren’t leaving over cost. They’re leaving over this.
More than a decade of patient research finds that relationship and trust, not cost or convenience, remain the primary reason patients seek a concierge physician. FOR IMMEDIATE RELEASE ATLANTA, GA, September 23, […]
The Device Never Goes Offline: Patient Behavior, Broken Access, and the Trust Gap Physicians Can Still Close
The patient who leaves a physician’s office feeling dismissed about the tools they are using does not typically become a loyal patient. They become a one-star review and a referral that goes […]
What a $35,000 Toyota Taught the World About Pricing, and What It Should Teach Your Practice
Toyota didn’t beat Mercedes by getting cheaper. It beat Mercedes by getting closer to the customer first. Here’s the six-year research obsession behind the Lexus LS 400, and why undercutting your way […]
An emotionally healthy Concierge Physician is good for everyone
Inspired. Fragile. Discouraged and Cynical. Rinse and repeat. By Editor, Concierge Medicine Today I worry a lot. I struggle with anxiety. I grew up with championship-level worriers. I overthink entirely too many […]
